Email Configuration

Overview

Configure email delivery for your platform to send user invitations, notifications, and system emails. You can choose between SMTP providers (Gmail, Outlook, custom servers) or Brevo (formerly Sendinblue) API service.

SMTP Configuration

Configure SMTP for popular email providers or custom mail servers.

Custom SMTP Server

Required Settings:

Host: Your SMTP server hostname
Port: SMTP port (usually 587 for TLS, 465 for SSL)
Username: SMTP authentication username
Password: SMTP authentication password
From Name: Display name for emails
From Email: Valid email address for your domain

Setup Instructions:

Obtain SMTP server details from your email provider or IT administrator
Ensure the SMTP server allows authentication and relaying
Test connectivity to the SMTP server from your platform's network
Configure authentication credentials and sender information

Brevo (Sendinblue) Configuration

Use Brevo's API service for reliable email delivery with advanced features.

Required Settings:

API Key: Your Brevo API key
From Name: Display name for emails
From Email: Verified sender email address

Setup Instructions:

Create a Brevo account or log into your existing account
Navigate to Account → SMTP & API → API Keys
Create a new API key or copy an existing one with "Send emails" permissions
Add a verified sender email address in your Brevo account settings
Configure the API key and sender information in your platform

Testing Email Configuration

After configuring your email provider, test the setup to ensure emails are delivered correctly.

How to Test

Complete Configuration: Ensure all required fields are filled for your chosen provider
Enter Test Email: Provide a valid email address where you can check for delivery
Send Test Email: Click the test button to send a verification email
Check Delivery: Verify the test email arrived in your inbox (check spam folder if needed)
Verify Sender Info: Confirm the email shows the correct "From" name and address

Troubleshooting

SMTP Issues:

Verify host and port settings are correct
Check firewall rules allow SMTP connections
Confirm username and password are correct
For Gmail, ensure you're using an App Password, not your regular password

Brevo Issues:

Verify API key has "Send emails" permission
Ensure sender email is verified in your Brevo account
Check Brevo account status and sending limits

General Issues:

Test from different email addresses to rule out recipient blocking
Check spam folders for delivered test emails
Verify network connectivity from your platform to email servers